Senior Business Analysis – Sri Lanka
The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements
Department: Project Management
Project Location(s): Colombo - Sri Lanka
Compensation: 250,000 LKR P/M
Responsibilities
- Enhance business systems by providing accurate information about business needs and priorities
- Analyse and consolidate information to develop business cases to support achievement of business objectives
- Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business
- Provide plain language advice on technical issues to non-technical audiences
- Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions
- Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes
- Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes
- Guide and support team members to provide customer focused services
Skills/Experience
- A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
- Escalate issues, keep informed, advise and receive Inspire and motivate team, provide direction and manage performance
- Mentor, lead and support the team and share information and research and Ensure consistent and coordinated customer services through teamwork and collaboration
- Resolve issues and provide solutions to problems
- Provide information regarding agency sector wide rules and standards
- Represent the organisation in an honest, ethical and professional way and encourage others to do so
- Demonstrate professionalism to support a culture of integrity within the team/unit
- Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour